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  • Customers like
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  • Customers don't like
    • Do not listen or help1
    • Worst customer service ever1
    • Everything about this company1

  • Jun 27
  • Loans and Mortgages
  • Tampa, Florida
  • Mortgage
  • 12
  • REVIEW RATING 3/5

We received our 1098 for 2014. After reading over it to make sure taxes and insurance payments were made, I came across two things that peaked my interest. I read this in Feb of 2015. First, was a line item that read corporate advance adjustment and a debit to MY ESCROW account for $381.27 taken out on January 6,2014. Then, on December 29,2014 was escrow refund $253.50 ( Mind you it is... Read more

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They bought my loan and refused to pay my home insurance. Customer service was atrocious. Add comment

  • May 01
  • Loans and Mortgages
  • Denver, Colorado
  • Mortgage Servicing
  • 69
  • REVIEW RATING 4/5

theft my $, falsified reporting to credit agency, failure to apply paid funds, and or timely. mis application of funds outside D.O.T allowabbles pursuing flc on an OVERPAID/refund due borrowers, refusalto orivde 1098, corrected 1098 etc etc. contact me tell me YOUR story coryyaeger@gmail.com to comply with "field "X x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x... Read more

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  • Apr 25
  • Loans and Mortgages
  • Columbus, Ohio
  • Mortgage
  • 62
  • REVIEW RATING 4/5

Seven months to get an assumable mortgage. Sent every document within a week, already had mortgage, just assuming it after divorce. Have a FICO score of 830. Called 23 times before received a call back. Waited 5 weeks to tell me they were waiting for the title company to contact them after calling them several times but didn't tell me that until one day they actually picked up the phone. Asked... Read more

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  • Apr 19
  • Loans and Mortgages
  • San Diego, California
  • 109
  • REVIEW RATING 4/5

Hi All. I am writing this in response to a person who complained about the standard business practices of mortgage companies. Essentially the complaint was that Dovenmuehle "Hijacked" their insurance check. However, the insurance check was not hijacked. It was signed over to Dovenmuehle, who's job it is to ensure that the fixes to the house are performed properly. The money is then released... Read more

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  • Mar 30
  • Loans and Mortgages
  • Saint Louis, Missouri
  • Escrow Account
  • 118
  • REVIEW RATING 4/5

if any one in Missouri has had problems with dovenmuehle Mortgage please email me at januaryinstl@gmail.com I am going to file a lawsuit against them. please let me know if Dovenmuehle has ripped you off in any way. They have taken money out of my escrow account. They are not honest, and will not help me in anyway. I audited my account for the past 13 years. There is an discrepancy of over... Read more

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  • Mar 27
  • Loans and Mortgages
  • Denver, Colorado
  • Mortgage Loan
  • 1
  • 1
  • 83
  • REVIEW RATING 4/5

I have bank statements to prove I am not behind yet they will not listen I have sent in my recent months payment and they refunded it to me so they can say I have missed another payment. So to stop the acceleration to foreclosure I have to come up with 4200. Also I have 702 in a reserve account they set up because they refuse to take extra or partial payments, they will not apply it to the loan,... Read more

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  • Feb 23
  • Loans and Mortgages
  • Loan Documents
  • 1
  • 1
  • 126
  • REVIEW RATING 3/5

Each month they send the paperwork I need to make my payment. Each month it arrives very late. When I called on it they said legally they can't send it out until after a certain date, and that the payments aren't due until the 9th. Well my statement says it's due on the 1st and that's when I intend on paying it, otherwise they can come back and say I never paid on time. Today's February 23,... Read more

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I have not receive my mortgage statement in one year I keep asking them to send me my mortgage statement to me they refuse my loan # is0018393884 Add comment

  • Nov 25, 2014
  • Loans and Mortgages
  • Property
  • 200
  • REVIEW RATING 4/5

Our property was destroyed by a flood in 2013. We have had nothing but problems with this company since. We are currently in loss mitigation. I went to the property today and couldn't get in! They changed the locks and locked my outbuildings, denying me access to my belongings inside! The property is not in foreclosure! Every time we call we have to talk to someone different. Every time we call... Read more

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