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  • Feb 23
  • Loans and Mortgages
  • Loan Documents
  • 6

Each month they send the paperwork I need to make my payment. Each month it arrives very late. When I called on it they said legally they can't send it out until after a certain date, and that the payments aren't due until the 9th. Well my statement says it's due on the 1st and that's when I intend on paying it, otherwise they can come back and say I never paid on time. Today's February 23,... Read more

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I have not receive my mortgage statement in one year I keep asking them to send me my mortgage statement to me they refuse my loan # is0018393884 Add comment

  • Nov 25, 2014
  • Loans and Mortgages
  • Property
  • 115

Our property was destroyed by a flood in 2013. We have had nothing but problems with this company since. We are currently in loss mitigation. I went to the property today and couldn't get in! They changed the locks and locked my outbuildings, denying me access to my belongings inside! The property is not in foreclosure! Every time we call we have to talk to someone different. Every time we call... Read more

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I was having problems trying to contact via email, the one they emailed me on. Couldn't.do it. The man that i talked to was very rude and cocky not only in his words but his attitude also. They lost paperwork, and documents. Add comment

Absolutely the worst customer service in the world ! The website design is totally non-user friendly . The people that work at the customer service center are rude and short tempered . I would advise anyone not to do business with this company . Add comment

  • Oct 31, 2014
  • Loans and Mortgages
  • Bank Draft
  • 155

This company needs to get their head out of their "***". The CEOOOOOOOOOOOOOOOOOOOOOOOOOO of this company needs take control of his company, and take responsibility for his company. He/She also needs to get their head out of their "***", and take care of their customers. What will it take to do this. Going to the National News Media, and charges of discrimination because I am white. Hey no... Read more

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Tax mistake all not tooken off Kayce Lee Add comment

  • Jul 03, 2014
  • Loans and Mortgages
  • Mortgage
  • 262

In January of this year I checked my online payment information and discovered it went up $400 a month. I contacted DMI and they were paying 3 separate tax bills for 3 parcels of land. I only own two parcels of land. They erroneously accepted and charged a 3rd parcel of land, which I do not own nor was my name on the tax bill, to me. Instead of just doing the right thing and crediting my escrow... Read more

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  • May 28, 2014
  • Loans and Mortgages
  • Albany, New York
  • Mortgage
  • 192

Long story told short: my mortgage was sold from SEFCU to Dovenmuehle Mortgage. Fast Forward one year till present time: My escrow is over $10,000.00 I only pay 3 - 4,000.00 taxes a year. Yet my repeated attempts for over half a year get a different excuse back every time on why they need to hold my money. Not only that, I emailed them to pay a tax bill and checked up on it a month later and it... Read more

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  • Apr 05, 2014
  • Banks
  • Account Foreclosure
  • 235

This company is the worst they lost my payments last year and gave me a 30 and 60 day notice, I had to get the state attorney general involved. After day 91 we were current again. Now 2 days after my wifes breast cancer surgery I receive foreclosure papers on my door with no notice which doesnt matter I am current and have always been current on my loan. The supervisors refuse to talk to me and I... Read more

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