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I have not receive my mortgage statement in one year I keep asking them to send me my mortgage statement to me they refuse my loan # is0018393884 Add comment

  • Nov 25
  • Loans and Mortgages
  • Property
  • 39
  • REVIEW RATING 3/5

Our property was destroyed by a flood in 2013. We have had nothing but problems with this company since. We are currently in loss mitigation. I went to the property today and couldn't get in! They changed the locks and locked my outbuildings, denying me access to my belongings inside! The property is not in foreclosure! Every time we call we have to talk to someone different. Every time we call... Read more

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I was having problems trying to contact via email, the one they emailed me on. Couldn't.do it. The man that i talked to was very rude and cocky not only in his words but his attitude also. They lost paperwork, and documents. Add comment

Absolutely the worst customer service in the world ! The website design is totally non-user friendly . The people that work at the customer service center are rude and short tempered . I would advise anyone not to do business with this company . Add comment

  • Oct 31
  • Loans and Mortgages
  • Bank Draft
  • 92
  • REVIEW RATING 4/5

This company needs to get their head out of their "***". The CEOOOOOOOOOOOOOOOOOOOOOOOOOO of this company needs take control of his company, and take responsibility for his company. He/She also needs to get their head out of their "***", and take care of their customers. What will it take to do this. Going to the National News Media, and charges of discrimination because I am white. Hey no... Read more

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  • Jul 03
  • Loans and Mortgages
  • Mortgage
  • 191
  • REVIEW RATING 5/5

In January of this year I checked my online payment information and discovered it went up $400 a month. I contacted DMI and they were paying 3 separate tax bills for 3 parcels of land. I only own two parcels of land. They erroneously accepted and charged a 3rd parcel of land, which I do not own nor was my name on the tax bill, to me. Instead of just doing the right thing and crediting my escrow... Read more

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  • May 28
  • Loans and Mortgages
  • Albany, New York
  • Mortgage
  • 138
  • REVIEW RATING 4/5

Long story told short: my mortgage was sold from SEFCU to Dovenmuehle Mortgage. Fast Forward one year till present time: My escrow is over $10,000.00 I only pay 3 - 4,000.00 taxes a year. Yet my repeated attempts for over half a year get a different excuse back every time on why they need to hold my money. Not only that, I emailed them to pay a tax bill and checked up on it a month later and it... Read more

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  • Apr 05
  • Banks
  • Account Foreclosure
  • 177
  • REVIEW RATING 5/5

This company is the worst they lost my payments last year and gave me a 30 and 60 day notice, I had to get the state attorney general involved. After day 91 we were current again. Now 2 days after my wifes breast cancer surgery I receive foreclosure papers on my door with no notice which doesnt matter I am current and have always been current on my loan. The supervisors refuse to talk to me and I... Read more

Was this review helpful? 9 2

  • Jan 03
  • Loans and Mortgages
  • Mortage Loan
  • 128
  • REVIEW RATING 4/5

No much of a complain, but a suggestion. It makes no sense for a company that has been in business for this long no to have an online payment option to make loan payments. Please Dovenmuehle Mortgage work on it. Consider the fact the company is saving money by no paying a company or a person to make payments over the phone. And also you have a faster cash flow by doing it on-line instead of doing... Read more

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