Dovenmuehle Mortgage Complaints and Reviews

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Dovenmuehle Mortgage
Main address: 1 Corporate Drive 60047 Lake Zurich IL
1-800-669-4268, ,
  • 84+2 mobile complaints
  • $130K claimed losses
  • $1.5K average
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Absolutely the worst customer service in the world ! The website design is totally non-user friendly . The people that work at the customer service center are rude and short tempered . I would advise anyone not to do business with this company . Add comment


  • Oct 31
  • Loans and Mortgages
  • Bank Draft
  • 57

This company needs to get their head out of their "***". The CEOOOOOOOOOOOOOOOOOOOOOOOOOO of this company needs take control of his company, and take responsibility for his company. He/She also needs to get their head out of their "***", and take care of their customers. What will it take to do this. Going to the National News Media, and charges of discrimination because I am white. Hey no... Read more

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  • Jul 03
  • Loans and Mortgages
  • Mortgage
  • 163

In January of this year I checked my online payment information and discovered it went up $400 a month. I contacted DMI and they were paying 3 separate tax bills for 3 parcels of land. I only own two parcels of land. They erroneously accepted and charged a 3rd parcel of land, which I do not own nor was my name on the tax bill, to me. Instead of just doing the right thing and crediting my escrow... Read more

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  • May 28
  • Loans and Mortgages
  • Albany, New York
  • Mortgage
  • 110

Long story told short: my mortgage was sold from SEFCU to Dovenmuehle Mortgage. Fast Forward one year till present time: My escrow is over $10,000.00 I only pay 3 - 4,000.00 taxes a year. Yet my repeated attempts for over half a year get a different excuse back every time on why they need to hold my money. Not only that, I emailed them to pay a tax bill and checked up on it a month later and it... Read more

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  • Apr 05
  • Banks
  • Account Foreclosure
  • 143

This company is the worst they lost my payments last year and gave me a 30 and 60 day notice, I had to get the state attorney general involved. After day 91 we were current again. Now 2 days after my wifes breast cancer surgery I receive foreclosure papers on my door with no notice which doesnt matter I am current and have always been current on my loan. The supervisors refuse to talk to me and I... Read more

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  • Jan 03
  • Loans and Mortgages
  • Mortage Loan
  • 102

No much of a complain, but a suggestion. It makes no sense for a company that has been in business for this long no to have an online payment option to make loan payments. Please Dovenmuehle Mortgage work on it. Consider the fact the company is saving money by no paying a company or a person to make payments over the phone. And also you have a faster cash flow by doing it on-line instead of doing... Read more

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  • Nov 02, 2013
  • Loans and Mortgages
  • Germantown, Maryland
  • Home Mortgage
  • 1
  • 1
  • 117

We filed bankquency which was not supposed to affect the mortgage on our home. I wanted the information for interest on the house, principal on the house, taxes on the house. All the pertenant information so I can keep records. I have been asking for this information for over 6 months. My husband is now in the hospital with acute cancer. This is just another stress that is being applied not... Read more

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  • Aug 21, 2013
  • Finances
  • Little Rock, Arkansas
  • Bad Customer Service
  • 116

I have had auto draft on the 3rd of each month since 01/2010. Dovenmuehle didn't draft my account until the 7th and again on the 10th in 05/2013. The draft did not clear on the 7th or 10th. I provided a bank statement and letter from my bank proving the funds were there on the 3rd. Three months later they have not refunded me the nsf fees, late charges, and I can not go back on auto draft for a... Read more

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  • Aug 09, 2013
  • Loans and Mortgages
  • Statements
  • 1
  • 1
  • 141

Despite NUMEROUS requests from me (and my attorney), I have not received a statement since JANUARY 2009!!!!!!! I am trying to get a payoff statement from them and they keep saying they sent it out - I haven't received a THING. They messed up my loan so badly that they filed a foreclosure suit, and it took them ONE YEAR AFTER IT WAS RESOLVED to close the case at the court. I am FURIOUS...I... Read more

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