Dovenmuehle Mortgage Complaints and Reviews

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Dovenmuehle Mortgage
Main address: 1 Corporate Drive 60047 Lake Zurich IL
1-800-669-4268, , customer.service@dmicorp.com
  • 83+1 mobile complaints
  • $120K claimed losses
  • $1.5K average
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  • Jul 03
  • Loans and Mortgages
  • Mortgage
  • 122

In January of this year I checked my online payment information and discovered it went up $400 a month. I contacted DMI and they were paying 3 separate tax bills for 3 parcels of land. I only own two parcels of land. They erroneously accepted and charged a 3rd parcel of land, which I do not own nor was my name on the tax bill, to me. Instead of just doing the right thing and crediting my escrow... Read more

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  • May 28
  • Loans and Mortgages
  • Albany, New York
  • Mortgage
  • 76

Long story told short: my mortgage was sold from SEFCU to Dovenmuehle Mortgage. Fast Forward one year till present time: My escrow is over $10,000.00 I only pay 3 - 4,000.00 taxes a year. Yet my repeated attempts for over half a year get a different excuse back every time on why they need to hold my money. Not only that, I emailed them to pay a tax bill and checked up on it a month later and it... Read more

Was this review helpful? 1 0

     

  • Apr 05
  • Banks
  • Account Foreclosure
  • 117

This company is the worst they lost my payments last year and gave me a 30 and 60 day notice, I had to get the state attorney general involved. After day 91 we were current again. Now 2 days after my wifes breast cancer surgery I receive foreclosure papers on my door with no notice which doesnt matter I am current and have always been current on my loan. The supervisors refuse to talk to me and I... Read more

Was this review helpful? 5 2

     

  • Jan 03
  • Loans and Mortgages
  • Mortage Loan
  • 81

No much of a complain, but a suggestion. It makes no sense for a company that has been in business for this long no to have an online payment option to make loan payments. Please Dovenmuehle Mortgage work on it. Consider the fact the company is saving money by no paying a company or a person to make payments over the phone. And also you have a faster cash flow by doing it on-line instead of doing... Read more

Was this review helpful? 1 0

     

  • Nov 02, 2013
  • Loans and Mortgages
  • Germantown, Maryland
  • Home Mortgage
  • 1
  • 1
  • 95

We filed bankquency which was not supposed to affect the mortgage on our home. I wanted the information for interest on the house, principal on the house, taxes on the house. All the pertenant information so I can keep records. I have been asking for this information for over 6 months. My husband is now in the hospital with acute cancer. This is just another stress that is being applied not... Read more

Was this review helpful? 1 0

     

  • Aug 21, 2013
  • Finances
  • Little Rock, Arkansas
  • Bad Customer Service
  • 100

I have had auto draft on the 3rd of each month since 01/2010. Dovenmuehle didn't draft my account until the 7th and again on the 10th in 05/2013. The draft did not clear on the 7th or 10th. I provided a bank statement and letter from my bank proving the funds were there on the 3rd. Three months later they have not refunded me the nsf fees, late charges, and I can not go back on auto draft for a... Read more

Was this review helpful? 1 0

     

  • Aug 09, 2013
  • Loans and Mortgages
  • Statements
  • 1
  • 1
  • 120

Despite NUMEROUS requests from me (and my attorney), I have not received a statement since JANUARY 2009!!!!!!! I am trying to get a payoff statement from them and they keep saying they sent it out - I haven't received a THING. They messed up my loan so badly that they filed a foreclosure suit, and it took them ONE YEAR AFTER IT WAS RESOLVED to close the case at the court. I am FURIOUS...I... Read more

Was this review helpful? 1 0

     

  • Jul 18, 2013
  • Loans and Mortgages
  • Bad Credit
  • 2
  • 2
  • 129

I don't understand why this company (or any other company) cannot hire you based on your bad credit. When I most need employment to pay my medical bills, etc. I get turned down? That is rotten and I don't feel it should be legal. I signed the form allowing a credit check and now I'm sorry I did. Life happens and some things are out of our control. Some people have an excellent work ethic and... Read more

Was this review helpful? 2 2

     

  • Jul 16, 2013
  • Loans and Mortgages
  • Monthly Mortgage Payment
  • 1
  • 1
  • 177

I pay my monthly mortgage payments a month in advance. I also add additional principal. Per the terms of my mortgage note, after my current monthly payment is received, additional funds may be posted to my principal balance if I opt to do so. This company is illegally posting my advance monthly payment before my additional principal payment and they refuse to correct the issue. Their customer... Read more

Was this review helpful? 2 0
 
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