First thing one month after purchasing our home Dovenmuhle call asking for next month payment, my wife and our mortgage is $3000 per month so we made 3 different payment (total $9000) to be ahead a few months. Dovenmuehle paid the first payment and put the other 2...Read more
I purchased a house few months ago thorough Fairway Independent Mortgage and the company sold my Mortgage to Fannie Mae. Fannie Mae apparently hired Dovenmuehle Mortgage to collect their bill. My home was hit with water damage and the insurance company paid the Money...Read more
I didn't like
- Any thing about them
My mortgage was sold to Dovenmuehle before my first payment. I called them on September 26 inquiring why I did not get a mortgage statement from them. The representative said they sent it on September 22 but it was coming regular mail and it had to go all the way from...Read more
Dovenmuehle Mortgage - Applied for hardship
I applied for hardship becauae i busted my leg. I sent them everything they requested. Now they are wanting more info and just giving me a run around. To think we even pay for this in the mortgage but wont grant it. They suck!
Dovenmuehle Mortgage - We didn't ask for dovenmuehle
Our mortgage was sold to them and they have changed payment location twice in two months?
Dovenmuehle Mortgage - Horrible high jackers of price and no human relatable.
I can't belueve this company took my livelyhood from me and are so crass and careless about it. It digusts me. Long story short,I can barely afford food now.
Dovenmuehle Mortgage - Coustomer Service
This mortgage company sucks, Everytime I call, I'm on hold for nearly an hour or more, I didn't choose this mortgage company as my loan was sold to them. Absolutely the worst I've ever had to deal with.
My story is so long that it would be a book but let me tell everyone this company has screwed up my credit report big time. Payments made they show were never made. JFYI" Dovenmuehle is also know as Village Capital & Investment LLC Not posting ETF from Bank of America...Read more
I didn't like
- Awful never respond
I been with this company for three years now every year I been with them my mortgage has gone up due to escrow shortage but my insurance haven't gone up and my taxes has went down mismanagement of account if you ask me I will be refinancing as soon as the interest...Read more
My mortgage was just transferred to Dovenmuehl and the first time I called I asked for payments to be withdrawn biweekly same along with how my employer pays me. I spoke with Customer service and they said I could only send payments monthly. I told them it's...Read more
You set on my check for a week until you cashed it, then the check cleared the bank the same day it cleared PROVES YOU KNEW THE AMOUNT ON THE LETTER WAS WRONG. By your own records you are wrong. Then sat on this letter for 2 weeks before sending it and it took one day...Read more
We have a mortgage with Dovenmuehle, we are good customers in good standing. We have an insurance claim with USAA for a roof replacement, which NEEDS to get done ASAP. USAA did their part in a timely, professional manner. They cut the check immediately, made payable to...Read more
We just purchased a brand new home and our mortgage unfortunately was sold to this company. With every other mortgage company we can send in payments twice a month with no issues once it is communicated. I emailed them on their secure system at the beginning of the...Read more
Customer service is non-existent and they misapplied payments I made against principal for months - in 2017 - resulting in over-charged interest. I have an automatic monthly draw from my savings account to cover my loan payment. I asked if I could also send a check...Read more
I didn't like
- Way my problem was handled
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