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My loan was sold to them almost immediately after my closing. Obviously I have no choice in doing business with them and it is clear they know it and don't care.I tried to contact them to set up electronic payments.

I called at least different times.

Each time I hung up after being on hold for more than 10 minutes. Eventually I got someone after 15 minutes of being on hold. They were rude and did not provide me the necessary assistance I required.

I am just trying to make it easy to pay my bill and they would not cooperate with me. What a lousy miserable company to be forced to give my money too.

Reason of review: Everything associated with your company is low class and disreputable.

Location: Washington, District Of Columbia

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