When I felll behind on my mortgage, I sent a letter in January to Dovenmuehle detailing the payment dates when I would correct the default of December, January, and February. I made the December payment on January 31 as promised in my letter.
I received a letter from them stating they accepted my January 31 payment (for December), but that I need their permission to make that January 31 payment. Their permission to correct a default? Like my mortgage is their money. What an arrogant company!
I guess they feel they have the right to be arrogant because they are so big in the mortgage servicing industry. Their customer service is the worst. I guess I am stuck with them.
God knows who has my mortgage. Sold off as a bond to some investor.
Review about: Dovenmuehle Mortgage Mortgage.