We had an insurance claim on our roof and they cut the check to both me and Dovenmuehle Mortgage Company. They have held on to the money so long it is terrible.
It took nearly a month for them to get the first 1/3 of the payment to me and now that the work is done they expect me to pay the contrator and wait for them to send the insurance money to me....up to 8 days for their inspector to come out and then what another 3 weeks to hold on to the insurance money and pay interest on it while I am out of pocket $7,000?? Don't do business with them, its not worth it.
There answer to me, "I am sure it is frustrating, but this is our process!" Amazing. They deserve to go out of business.
Product or Service Mentioned: Dovenmuehle Mortgage Mortgage.