This company is the WORSE, I made 5 payments to them in a series of 5 months and they were all over the place with these payments, telling me I overpaid so refunding me then threatening to send me to collections if I didn't pay what they refunded me, then not crediting my account yet still cashing the money, then offering no proof as to that my account was credited. They are a mess!
Hard to get a hold of, neglectful, sometimes nice and sometimes rude so completely bi-polar, totally screwed up my finances. I don't trust them whatsoever and I am trying to find out from the VA what I can do because I am sooooooooo unhappy with my loan servicer I really hope I can switch, but does anyone else do a 25 year fixed mortgage?
Product or Service Mentioned: Dovenmuehle Mortgage Mortgage.
Monetary Loss: $1049.